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Getting Started

29 articles

Everything you need to begin using Quilia. Step-by-step setup guides, first-time configuration, and onboarding resources for law firms and clients.

For Providers

Connect Your AI Assistant to Your Practice

Point Claude, ChatGPT, Cursor or Claude Code at your practice on Quilia. Sign in once and ask about your patients, follow-ups and liens in plain language.

Portal Tutorial

For Providers

Add Your Team to Quilia

Give everyone at your practice their own login to your attorney portal. Invite each person by email, choose Staff or Admin, and remove anyone who leaves.

Portal Tutorial

For Providers

Claim Your Practice's Listing and Keep It Current

Your practice is already on the Quilia directory because a law firm or its client listed you on a case. Claim the listing for free, fix your hours and phone, add your other offices, and invite your staff.

Portal Tutorial

For Providers

Confirm the Patients Law Firms Send You

Law firms on Quilia list your practice on their clients' cases. Confirm each patient to see who they are, track their bill and visits, and share the updates you choose with the firm.

Portal Tutorial

For Providers

Import Your Patient List

Bring your personal injury patient spreadsheet into Quilia in a few minutes. Every row becomes a case with its bill, payments, visits and notes, for every firm you work with.

Portal Tutorial

For Clients

Your Family Law Case in the Quilia App

A tour of the Case tab for a divorce, custody or other family law case, and what each section is for.

App Tutorial

For Firms · allCMS

Signup Link and Signup Requests

Share one link that lets a prospective client ask your firm to set them up in Quilia, then review each request and create the client when you are ready.

Portal Tutorial

For Firms

Capture Group Texts in CaseChat

Add the Quilia number to a text thread with a client and every message and photo lands in the case's CaseChat, with no change to how your team texts.

Portal Tutorial

For Firms

What to Say in an Onboarding Phase Message

What to cover in the message that fires when a case opens, with sample copy, what to leave out, and the explainer video to embed.

Portal Tutorial

For Firms

Connect your AI assistant to Quilia

Install the official Quilia app in ChatGPT, or point Claude Desktop, Cursor, Claude Code, or any MCP-compatible assistant at your firm. One click signs you in. The assistant reads and writes to your firm only, scoped to your role.

Portal Tutorial

For Firms · notApplicable

Connect Google Business Profile

Connect your Google Business Profile to Quilia to manage and respond to Google reviews, assign reviews to your team, and share your best reviews — all from the Reputation page in your portal.

Portal Tutorial

For Firms

How to Connect Quilia + Filevine

Step-by-step guide to activate the Quilia integration in Filevine, create a Personal Access Token, and connect the two platforms.

CMS Integration

For Clients · allCMS

How to Add Insurance Information in the Quilia App

To add your insurance information in the Quilia app, navigate to the Case tab and tap the Insurance button. Follow the prompts to input your policy details, upload images of your insurance cards, and ensure your legal team has accurate records for your case.

App Tutorial

For Clients

How to Check Your App Version

Learn how to find your current app version to make sure you have the latest features and fixes.

App Tutorial

For Firms · filevine · clio

Using the Quilia CaseConnect Extension

The CaseConnect browser extension puts Quilia next to your case management system, so you can message clients, add appointments and providers, and import cases without leaving Filevine, Clio, MyCase and other supported systems.

Portal Tutorial

For Firms · mycase

Getting Started with MyCase Integration

You've successfully connected MyCase to Quilia - now what? Learn how the integration works, including automatic case sync, client activity flowing back to MyCase notes, and document uploads to the Quilia folder.

CMS Integration

For Firms

Using Internal Notes for Your Team

Learn how to use internal notes to share observations, reminders, and context with your team - without clients ever seeing them.

Portal Tutorial

For Firms

Using the Quilia App as an Attorney

Overview of mobile app features available to attorneys and legal team members.

App Tutorial

For Firms

Client App Login Problems

Help clients resolve login issues with the Quilia mobile app.

Troubleshooting

For Firms

Connecting Smokeball to Quilia

Connect Smokeball to Quilia, authorize access, configure case mappings and client invitations, and test the integration with an existing matter.

CMS Integration

For Firms

Connecting Neos to Quilia

Connect Neos to Quilia with your company ID, configure case mappings and client invitations, and test the integration with an existing case.

CMS Integration

For Firms

Connecting MyCase to Quilia

Connect MyCase to Quilia, authorize access, configure case type mappings and client invitations, and test the integration with an existing case.

CMS Integration

For Firms

What to Do When Clients Can't Log In

Help clients regain access to their Quilia app account quickly.

Troubleshooting

For Firms · clio

Connecting Clio to Quilia

Connect Clio to Quilia, authorize access, configure practice area mappings and client invitations, and test the integration with an existing matter.

CMS Integration

For Firms

What to Share During Case Intake

Essential communications for the first 48 hours after signing a new personal injury client.

Portal Tutorial

For Firms · allCMS

Onboarding New Clients with Quilia

Follow a repeatable client onboarding workflow from case import and invitation through the client's first successful action in Quilia.

Portal Tutorial

For Firms

Setting Up Automated Welcome Messages

Every firm already has a Welcome message automation. Here is where to find it, what to put in it, and how to switch it on.

Portal Tutorial

For Firms · casepeer

CasePeer + Quilia: Integration Guide

Connect CasePeer directly to Quilia, map case types, choose when clients are invited, and understand the scheduled case, activity, and document sync.

CMS Integration

For Firms · allCMS

Quilia Firm Setup Checklist

Set up your Quilia organization, connect your case management system, configure client access, and test the complete client experience before launch.

Portal Tutorial
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