We help attorneys guide every client through their case
Quilia is a modern platform that helps attorneys make the most of every interaction with their clients, for better case outcomes and happier clients. We streamline communication and education, so firms can guide clients through their case and get them the best outcome.
Why Kenny Eliason built Quilia
Kenny started as a personal injury case manager in 2004 (he speaks Spanish, which got him the job) and spent almost ten years at the firm. After a year of law school, he ran a marketing and development agency for a decade. Quilia is where those two careers came back together.
His favorite part of handling cases was always the people, and the process kept getting in the way. So Quilia is not a people replacer. It is a process replacer: the calls, follow-ups and reminders every case needs happen on their own, and the firm gets that time back for its clients.
Kenny EliasonCEO and Founder
Our vision
One ecosystem that connects every party in a client's case (clients, attorneys, doctors, lien providers and body shops) in a way that benefits them all.
Our values
What we build, how we treat each other and how we think about the firms and clients who rely on us.
Empathy
Clients are going through something stressful and important, usually on their phone. Most of our empathy is in what the software does: it remembers what they told us, never makes them repeat themselves and does the work instead of handing it back.
Simplicity
We strive for simplicity in our product, our marketing and our processes. Complexity is easy to add; simplicity takes ruthless editing. What is left is easier to understand, easier to use and easier to change.
Accountability
We say what we mean and do what we say: to each other, to clients with clear next steps, and to the firms we support with real help reaching better case outcomes.
Optimism
We are micro pessimists and macro optimists. We assume the edge case will happen, and we build like the product will work.
Trust
A case file holds sensitive health and personal information. We protect it, we never present a guess as a fact, and we never tell a client something reached their file unless it did.
Transparency
We are open about what we build. Our changelog shows what shipped and when, and when something goes wrong we say so plainly, learn from it and fix it.
Inclusivity
The best outcomes come from welcoming every idea and every kind of person. Clients speak many languages and have different abilities, so Quilia meets them in their own language, in plain words, accessible by default.
What is Quilia?
Quilia is a HIPAA-compliant client portal and app, founded in 2022 by former law firm operators. It automates client communication, keeps the case file current and syncs with the case management system a firm already uses. Personal injury is where it started; firms also use it for immigration, family law, estates, bankruptcy and more.
- Founded
- 2022
- Integrations
- 38
- Compliant
- HIPAA