Support for Clients
App tutorials, guides, and FAQs to help you use Quilia effectively
Popular Articles
For Clients
How to Upload Documents to Your Case
Learn how to securely upload medical records, bills, and other documents through the Quilia app.
For Clients
How to Log Your Daily Pain Levels
Step-by-step guide for clients on tracking pain levels in the Quilia app to strengthen their case.
For Clients
How to Check Your App Version
Learn how to find your current app version to make sure you have the latest features and fixes.
For Clients
How to Give Someone You Trust Access to Your Case
Add a spouse, parent, power of attorney, or anyone you trust as a delegate on your case in the Quilia app, choose whether they can only view or can also help, and remove them at any time.
For Clients
Wage Loss Tab
The Wage Loss Tab allows you and your attorney to track income lost due to injuries, ensuring your case reflects the full financial impact of your accident. Detailed records of missed work, along with doctor and employer verifications, strengthen your claim and support fair compensation efforts.
For Clients
How to Download the Quilia App
Step-by-step instructions for downloading the Quilia app on any device and getting started with your case updates and communication.
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For Clients
Using Your Timeline
Keep a dated record of what happened in your family law case, and add the events Quilia suggests from your uploads and notes.
For Clients
How to Add Your Assets in a Family Law Case
List what you and your spouse own in the Quilia app, and add the accounts Quilia finds in your uploaded statements with one tap.
For Clients
How to Add Your Debts in a Family Law Case
List the mortgages, loans and credit cards you and your spouse owe in the Quilia app, and add the ones Quilia finds in your statements.
For Clients
How to Add Your Income in a Family Law Case
List each job, business, benefit or support payment for you and your spouse in the Quilia app, with how much it pays and how often.
For Clients
Your Family Law Case in the Quilia App
A tour of the Case tab for a divorce, custody or other family law case, and what each section is for.
For Clients
Your Court Calendar in a Family Law Case
See the hearings, mediation and deadlines your legal team adds in the Quilia app, get reminders before each one, and confirm you got them.
For Clients
How to Keep Notes for Your Family Law Case
Write or say what happens in your divorce or custody case in the Quilia app, so your legal team has a dated record in your own words.
For Clients
How to Add People to Your Family Law Case
List your children, your spouse or ex-spouse and anyone else your legal team should know about on the Related People screen in the Quilia app.
For Clients
Exporting Your Case Record as a PDF
Export My Case in the Quilia app builds a PDF of everything saved on your case, which you can save to your phone, print, or send to someone you trust.
For Clients
How to Request a Ride to an Appointment
No way to get to the doctor or physical therapy? Ask your law firm for a ride from the Quilia app, and see every request you have sent.
For Clients
How to Track Your Mileage to Medical Appointments
Log the drives to your doctor, physical therapy, the pharmacy and your lawyer in the Quilia app. The app fills in the miles for you, and your law firm sees every trip.
For Clients
Requesting a Prescription Card
If your law firm offers it, you can request a prescription card from the Prescriptions screen in the Quilia app, and your card shows up there once it is ready.
For Clients · allCMS
How to Enable CaseChat Message Translations on the App
The Quilia app enables automatic translation of CaseChat messages to your preferred language, facilitating communication with your legal team. To enable translations, open the app's Settings, toggle on message translations, and set your preferred language to ensure accurate translations.
For Clients · allCMS
How to Add Insurance Information in the Quilia App
To add your insurance information in the Quilia app, navigate to the Case tab and tap the Insurance button. Follow the prompts to input your policy details, upload images of your insurance cards, and ensure your legal team has accurate records for your case.
For Clients
Photographing Your Injuries for Documentation
Best practices for taking photos of your injuries to include in your case file.
For Clients
How to Add Notes to Your Daily Log
Tips for adding useful notes to your daily symptom logs in the Quilia app.
For Clients
Tracking Your Appointments in the App
How to view, add, and manage your medical appointments through the Quilia app.
For Clients
Understanding Medical Liens
What clients need to know about medical liens and how they affect their case.
For Clients
Why Consistent Treatment Matters for Your Case
Understanding how gaps in medical treatment can affect your personal injury case.
For Clients
What Happens After You File a Claim
A client guide explaining the typical process after a personal injury claim is filed.
For Clients
Document Sharing: What Your Attorney Needs
A guide for clients on which documents to share and how to ensure your legal team has everything needed.
For Clients
Understanding Push Notifications
How Quilia's push notification system works and how clients can manage their preferences.
For Clients
Sharing Treatment Updates with Your Attorney
How to keep your legal team informed about ongoing medical treatment and progress.
For Clients
Uploading Medical Bills and Records
Step-by-step guide for clients to upload medical bills, records, and other documents through the Quilia app.
For Clients
How to Document Your Daily Pain Levels
Learn how to effectively track and document your pain levels in the Quilia app to support your personal injury case.
For Clients
How to Prepare for Your Deposition
What to expect at your deposition and how to prepare for questions about your case.
For Clients
What Information is Safe to Share
Understand what you can discuss about your case and what to keep confidential.
For Clients
How Clients Should Document Vehicle Damage
Step-by-step guide for clients to properly photograph and document their vehicle damage.
For Clients
Understanding Your Case Timeline
Use the Quilia app to track your case progress and understand what comes next.
For Clients
Should I Talk to the Other Insurance Company
Learn why you should direct all insurance communication through your attorney.
For Clients
How Long Will My Case Take
Understand the typical timeline for personal injury cases and what factors affect duration.
For Clients
How to Document Lost Wages
Track your lost income properly to maximize this component of your personal injury claim.
For Clients
How to Track Your Medical Appointments
Use the Quilia app to keep your legal team informed about all your medical appointments.
For Clients
What Happens If I Miss a Message
Don't worry - here's what to do if you missed a message from your legal team.
For Clients
Why Does My Attorney Ask So Many Questions
Understand why your legal team needs detailed information and how it helps your case.
For Clients
How to Message Your Attorney
Send secure messages to your legal team through the Quilia app and get faster responses.
For Clients
Case Journal Tab
The Case Journal Tab is a private space for you to document how your injuries affect daily life, with everything you write becoming part of your case record. Regular updates about everyday challenges and activities you miss strengthen your case by providing your attorney with a clearer picture of your quality of life changes.
For Clients
Home Tab
The Home Tab is your central hub in the Quilia app, where you can talk with ℚ, your digital case assistant, see your pending tasks, and reach your attorney, messages, and personal settings. Regularly checking this tab keeps you organized, engaged in your case, and ensures your attorney has the latest information for optimal case outcomes.
For Clients
Accident Tab
The Accident Tab allows you to document crucial details about your accident, helping your attorney build a stronger case with organized facts, evidence, and records. Update it promptly with information about the incident, witnesses, vehicle damage, and insurance details to ensure effective representation and fair compensation.
For Clients
Treatment Tab
The Treatment Tab in Quilia serves as a comprehensive medical diary, tracking appointments, pain levels, doctors, injury photos, and prescriptions. Regular updates enhance your case's credibility, providing essential evidence for your attorney to effectively advocate for you and secure the best outcome.
For Clients
How to Communicate with Your Law Firm
Effective communication is essential in legal cases, and Quilia serves as your digital journal to share all relevant details with your attorney. By using Quilia to document updates, track progress, and upload important documents, you enhance your attorney's ability to build a strong case on your behalf.
For Clients
How to Enter Data in Quilia App
A step-by-step guide on how to enter key case updates into Quilia, including treatment details, daily impacts, lost income, and accident info.
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