Case Email Integration for Law Firms
Every client update on a case, emailed where you want it
Quilia's Case Email integration sends every client update on a case to an email address you set on that case. Point it at your case management system's inbound address and updates file themselves into the case, even if your system has no API, or at any inbox your team already watches.
Client updates file themselves into the case
How Does Quilia's Case Email Integration Work?
A firm admin turns on Case Email from Settings > Integrations in Quilia. The add-case form and the case details then gain a field for that case's email address. Paste the address your case management system gives the case, or any inbox your team watches, once.
From then on, the client activity feed for that case is emailed to its address: one email per case per run, carrying every new update, sent from integrations@quilia.com and stamped so nothing arrives twice. It is the same feed, with the same duplicate protection, that our API integrations deliver. Only the delivery changes.
What Can You Do With the Case Email Integration?
Updates Land in the Case
Client updates arrive at the case's own address, so your system files them where your team already looks.
One Email per Case
Each run sends one email per case with every new update in it, never a flood of single messages.
Nothing Arrives Twice
Every email is stamped, so an update that was already delivered is never sent again.
Two Opt-Ins
Nothing is sent until the firm turns it on and a case has an address pasted, so you choose exactly which cases get email.
Transform Your Legal Practice with our Integration
- Automate treatment reminders and reduce administrative burdens.
- Schedule appointments and automate reminders to reduce no-shows.
- Facilitate seamless communication between legal teams and clients.
- Securely manage and sign documents online.
- Empower clients with self-service tools to manage their treatment and case progress.
One address per case. Every client update lands there, by email.
Your system has an API? See our direct integrations, or request a demo.
Case Email FAQs
Common questions about using Quilia with Case Email
Where can case emails go?
To any email address you set on the case. Many case management systems give each case its own inbound address, where anything sent files into the case, so Case Email works even when your system has no API. You can also use any inbox your team watches.
How often are case emails sent?
At most one email per case per run, carrying every new client update for that case. Each email is stamped so the same update is never delivered twice.
Who do case emails come from?
From integrations@quilia.com. Nothing is sent until a firm admin turns on Case Email in Settings > Integrations and a case has its email address filled in.