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MyCase Frequently Asked Questions

FAQs about integrating Quilia with MyCase for streamlined case management and client communication.

9 questions

Can Quilia sync with MyCase?

Yes. Quilia integrates with 8am MyCase to automatically send messages, uploads, and responses into your MyCase cases. No duplicate entries are required.

What is the MyCase client portal?

The 8am MyCase client portal is a secure online platform that allows law firms to share case updates, documents, and messages with their clients. It provides a centralized location for client communication, but it relies on staff to manually upload and share information.

How does Quilia differ from the MyCase client portal?

They do different jobs and work well together. The MyCase portal is where clients log in to see their case. Quilia reaches out: ℚ texts with each client about their own case, asks for what the case is missing, and every answer, upload and appointment syncs back into the MyCase case. Your team keeps working in MyCase.

Can Quilia integrate with MyCase?

Yes, Quilia integrates seamlessly with 8am MyCase, enhancing its functionality by automating updates, reminders, and client tasks.

Do I still need Quilia if my firm uses the MyCase client portal?

They do different jobs, so most firms use both. MyCase runs the case and its portal is a place clients can check. Quilia is the client side that reaches out: it texts clients, answers their questions, collects what the case needs and writes it into MyCase, which keeps what clients see in the portal current.

Does 8am MyCase have an API?

Yes, on the Advanced plan, requested through MyCase support ([MyCase help](https://supportcenter.mycase.com/en/articles/9370198-open-api)).

What integrations does 8am MyCase support?

8am MyCase lists 61 integrations on its [integrations page](https://www.mycase.com/integrations/) (October 2026), Quilia among them.

Can 8am MyCase text clients?

Yes, on every plan except Basic ([MyCase help](https://supportcenter.mycase.com/en/articles/9370041-text-messaging)).

How do I connect MyCase to Quilia?

Follow our [MyCase setup guide](/support/firms/connecting-mycase-quilia/).

Want to learn more?

Learn More About MyCase

Still Have Questions?

Our team is ready to show you how Quilia can help your firm.