Language Support Frequently Asked Questions

Quilia currently supports 25 languages in the client app: English, Spanish, Thai, Haitian Creole, Armenian, Khmer, Korean, Portuguese, Russian, Tagalog, Vietnamese, Chinese Simplified, Chinese Traditional, Arabic, Persian, Punjabi, Mongolian, Hmong, French, German, Polish, Hindi, Italian, Japanese, and Serbian.

Yes. If your firm serves a community that speaks a language we don’t yet support, we can usually add it within 24 hours. Just let us know and we’ll build the translation file.

Yes. They can write in whatever language they prefer. You'll see their message translated into your language in Quilia, with the original one tap away.

Yes. Each client sets their language once, and Quilia translates their messages with your team to and from it. On the web, the screens start in their browser's language.

Yes. Quilia uses a combination of AI translation and human review to create accurate translation files. That way, clients get a natural experience and your team gets clear, reliable information.

No. Multilingual support is included. Serving clients in their preferred language is core to Quilia, not an add-on.