Manage Any Legal Matter with Quilia's General Case Type
Not every case fits neatly into one category. Quilia's general case type gives law firms a flexible way to manage any legal matter, with tools that help clients stay connected and organized from start to finish.
Quilia features for General Case
Every feature below works on this case type. Pick one to see how it works.
Talk with clients
- CaseChatSecure, privileged client messaging, translated into the language each client reads.
- TextingTwo-way client texting where every text, one-to-one or in a group, is logged on the case.
- Mass MessagingReach one, several or every client at once, safely.
- MultilingualClients use Quilia in their own language, and your team reads it in English.
Collect documents and signatures
- OnboardingClients sign in with a magic link to a profile already filled in from your case file.
- Document ManagementRecords, bills and photos clients upload are sorted and synced to the case.
- Document SharingSend firm documents to clients from the folder you already use.
- E-SignaturesGet documents signed in the app, with no per-signature fees.
Run your firm
- AutomationsInvitations, follow-ups, phase updates and re-engagement run on their own while you focus on cases.
- Attorney DashboardOne place to manage cases, track progress and talk with clients.
- A.I. InsightsRisks and next steps surfaced from what clients share, before anyone has to ask.
- Internal NotesTeam-only notes that never reach the client.
- Case DelegatesExecutors, guardians and family members on the case, with access you control.
- Case ReferralsRefer cases to other attorneys and track their status.
- AI Assistants (MCP)ChatGPT, Claude and other assistants connect to Quilia with one sign-in.
Grow your reputation
Privilege and security
Flexible Legal Case Management
Quilia's general case type is ideal for legal matters outside your standard case types. Whether you're managing niche claims, consultations, or overflow work, clients can upload documents, share notes, and track progress inside the app with zero friction.
Client Communication Without the Chaos
Clients receive key updates through phase messages and CaseChat (if enabled), keeping everyone in sync. Your team can request documents, answer questions, and share case updates without relying on long email threads or endless calls.
Track Progress Across Any Case Type
Even if it's a one-off matter or a less common case type, Quilia helps you stay on top of everything. From intake to resolution, all notes, uploads, and deadlines live in one centralized place so your team never misses a beat.
Keep Clients Engaged and Informed
Clients can upload notes, add documents, and track what's happening in their case without needing to reach out every time. It's a simple way to keep them involved while reducing the back and forth that slows your team down.